UHP2903 Farmhouse Chandelier, 40-1/2" x 35-1/4", Charcoal Finish, Adelaide Collection
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QUESTIONS & ANSWERS
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I need this fixture -Aidelaide-for a Client. Any Idea when it will be back in stock?
Hello,
Thank you for reaching out. We are expecting to have a small amount of the UHP2903 back in stock the 2-3 week of August. Make sure to click the "email when avaiable" button on the listing to be automatically notified when the item is back in stock. -
is there a non-dimmable version of this fixture?
Hello,
Thanks for your question.
The fixture is only dimmable if it is used with a dimmer switch and dimmable bulbs.
If it is installed without these, then it is non-dimmable. If you have any other questions, please reach out.
--Urban Ambiance Customer Care -
What color is the wood on this chandelier ? It says charcoal but looks like a brown. Also is it a black metal?
Hi,
This chandelier has a charcoal metal (a grayer black). The hoop is also metal--painted to look like wood. The hoop is an ash brown color. The pictures with the white, or gray/black backgrounds show the truest color. There is also a close up of the finish on the hoop. Please let us know if you have any other questions. -
Can this chandelier be installed outdoors under a covered front porch?
Hi,
Thanks for reaching out.
This chandelier is rated for dry locations, so it is not supposed to be used in places that get damp.
Please let us know if you have any other questions.
--Urban Ambiance Customer Care -
Can this light be made for Europe and shipped there?
Hi Andy,
Thank you for reaching out. We are not able to make these light to be compatible for Europe or ship there. We have had customers order from us and have it shipped to a freight forwarder to have it shipped out of the country.
We hope this information helps and please let us know if there is anything else we can help you with.
Warm regards,
Urban Ambiance Customer Care
FREE RETURNS
At Urban Ambiance, we understand that plans can change during home renovations. So if you find yourself in a position of needing to return an item... no problem! We'll make it easy on you with pre-paid return labels and no restocking fees!
PRE-PAID RETURN SHIPPING LABELS
We'll cover your return shipping costs! If your fixture has not been installed and is in unused condition, regardless of the reason for your return, simply send us a note at returns@urbanambiance.com and we'll reply back with a printable PDF return label. This label not only ensures the fixture makes it back to the right location, but covers all shipping costs too. Drop it off with UPS and you're done!
NO RESTOCKING FEES
Once the package arrives back at our warehouse and is inspected to confirm it has not been installed, is in good condition, and received within the 90-day return window, we'll issue you a FULL refund. For those items received outside of the 90-day return window, we will issue you store credit for the full amount you paid for the fixture. No restocking fees or any other nonsense. Its that simple.
90-DAY RETURN PERIOD
We recognize that many of our customers are purchasing fixtures well in advance of installation, and as such, we are pleased to offer a 90 day return window from delivery. So relax... You've got time. Should you need to return your fixture after the 90 days, we'll still honor the return, and provide store credit.
Giving back to our communities is part of our ethos. It's in our DNA. At Urban Ambiance, we recognize that our business success is predicated on the success of the communities we serve. As such, we are committed to providing for those who need it most. Through our partnership with Habitat for Humanity, we are donating a percentage of our profits to help them in their endeavors to build new homes for the needy.
Early on at Urban Ambiance, we established the goal of building a successful business balanced with a healthy dose of social consciousness. Though ambitious (and daunting), we keep our strategy simple: 1) identify and source elegantly designed, innovative products 2) Continue to refine and improve the online shopping experience 3) demonstrate our commitment to building strong, vibrant communities.
Obviously, we can't do this alone. We need voices in the community who are equally impassioned about design-forward, quality products and are committed to helping their neighbors move in this revolutionary direction. As you shop at Urban Ambiance for the first time (and hopefully return!), it's important to recognize that you are becoming part of a movement. Together we can change an industry which has always followed the status quo, while helping families who need it the most.
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