UHP9372 Transitional Ceiling Fan 14.25''H x 60''W, Koa Woodgrain Finish, Albany Collection
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QUESTIONS & ANSWERS
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What is the longest down rod that can be used for the UHP9372 Transitional Ceiling Fan 14.25''H x 60''W, Koa Woodgrain Finish, Albany Collection? Do you sell those? How much?
Hello Kent,
The longest downrod available for UHP9372 is 48".
Please contact us via phone or email once you place the order for your fan and we will be more than happy to get the correct downrod ordered for you.
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I would like to put the fan in my screened porch that has an A-frame ceiling. What other size down rods are available for the UHP9372 Transitional Ceiling Fan (60")? Is that an extra charge?
Hello Kent,
They longest down rod we have available for this fan is 48". We can send you the additional down rod for your fan order at no extra charge.
Once you have placed your order please give us a call at (855)-303-4229 or email us and we will set up a parts order for you
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1. Uhp9362 - Instead of a black base, can it be brown or white 2. Also, do you connect the wall controller to the existing wiring 3. Are the blades made of solid wood
Hi,
1. The base of this fan is dark brown.
2. This fan has a remote control, it does not connect to the wall. You can mount the remote to the wall with the wall holder.
3. The blades are acrylic with a woodgrain finish.
Please let us know if you have any other questions.
FREE RETURNS
At Urban Ambiance, we understand that plans can change during home renovations. So if you find yourself in a position of needing to return an item... no problem! We'll make it easy on you with pre-paid return labels and no restocking fees!
PRE-PAID RETURN SHIPPING LABELS
We'll cover your return shipping costs! If your fixture has not been installed and is in unused condition, regardless of the reason for your return, simply send us a note at returns@urbanambiance.com and we'll reply back with a printable PDF return label. This label not only ensures the fixture makes it back to the right location, but covers all shipping costs too. Drop it off with UPS and you're done!
NO RESTOCKING FEES
Once the package arrives back at our warehouse and is inspected to confirm it has not been installed, is in good condition, and received within the 90-day return window, we'll issue you a FULL refund. For those items received outside of the 90-day return window, we will issue you store credit for the full amount you paid for the fixture. No restocking fees or any other nonsense. Its that simple.
90-DAY RETURN PERIOD
We recognize that many of our customers are purchasing fixtures well in advance of installation, and as such, we are pleased to offer a 90 day return window from delivery. So relax... You've got time. Should you need to return your fixture after the 90 days, we'll still honor the return, and provide store credit.
Giving back to our communities is part of our ethos. It's in our DNA. At Urban Ambiance, we recognize that our business success is predicated on the success of the communities we serve. As such, we are committed to providing for those who need it most. Through our partnership with Habitat for Humanity, we are donating a percentage of our profits to help them in their endeavors to build new homes for the needy.
Early on at Urban Ambiance, we established the goal of building a successful business balanced with a healthy dose of social consciousness. Though ambitious (and daunting), we keep our strategy simple: 1) identify and source elegantly designed, innovative products 2) Continue to refine and improve the online shopping experience 3) demonstrate our commitment to building strong, vibrant communities.
Obviously, we can't do this alone. We need voices in the community who are equally impassioned about design-forward, quality products and are committed to helping their neighbors move in this revolutionary direction. As you shop at Urban Ambiance for the first time (and hopefully return!), it's important to recognize that you are becoming part of a movement. Together we can change an industry which has always followed the status quo, while helping families who need it the most.
