UQL3360 Utilitarian Chandelier, 19"H x 26.1"W, Brushed Nickel Finish, Clearwater Collection
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QUESTIONS & ANSWERS
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Hi. We need to hang this fixture from the top of a tower structure. We can use the chain that you provide BUT we need the fixture itself to hang down lower in the space; at least 8-10 Feet low from the ceiling. Can this be done with extra chain? Thank you Can you suggest something else, if not?
Hello, the UQL3360 comes with 8ft of power wire length and 4ft of chain.
We can send additional chain if needed, just give us a call at 855-303-4229 once you place your order and we will get the chain sent your way. -
UQL3360 Utilitarian Chandelier, 19"H x 26.1"W,, Clearwater Collection - Can we get this in a black bronze finish and not the brushed nickel? The description indicates it's available in that finish. Thanks!
Hi Lisa,
Thank you for reaching out. I've attached the link to this light in the Black Bronze finish. It is currently out of stock but is due back in mid February.
https://www.urbanambiance.com/products/uql3361-chandelier-black-bronze
Please let us know if there is anything else we can help you with.
Warm regards,
Julie Z.
Urban Ambiance Customer Care
FREE RETURNS
At Urban Ambiance, we understand that plans can change during home renovations. So if you find yourself in a position of needing to return an item... no problem! We'll make it easy on you with pre-paid return labels and no restocking fees!
PRE-PAID RETURN SHIPPING LABELS
We'll cover your return shipping costs! If your fixture has not been installed and is in unused condition, regardless of the reason for your return, simply send us a note at returns@urbanambiance.com and we'll reply back with a printable PDF return label. This label not only ensures the fixture makes it back to the right location, but covers all shipping costs too. Drop it off with UPS and you're done!
NO RESTOCKING FEES
Once the package arrives back at our warehouse and is inspected to confirm it has not been installed, is in good condition, and received within the 90-day return window, we'll issue you a FULL refund. For those items received outside of the 90-day return window, we will issue you store credit for the full amount you paid for the fixture. No restocking fees or any other nonsense. Its that simple.
90-DAY RETURN PERIOD
We recognize that many of our customers are purchasing fixtures well in advance of installation, and as such, we are pleased to offer a 90 day return window from delivery. So relax... You've got time. Should you need to return your fixture after the 90 days, we'll still honor the return, and provide store credit.
Giving back to our communities is part of our ethos. It's in our DNA. At Urban Ambiance, we recognize that our business success is predicated on the success of the communities we serve. As such, we are committed to providing for those who need it most. Through our partnership with Habitat for Humanity, we are donating a percentage of our profits to help them in their endeavors to build new homes for the needy.
Early on at Urban Ambiance, we established the goal of building a successful business balanced with a healthy dose of social consciousness. Though ambitious (and daunting), we keep our strategy simple: 1) identify and source elegantly designed, innovative products 2) Continue to refine and improve the online shopping experience 3) demonstrate our commitment to building strong, vibrant communities.
Obviously, we can't do this alone. We need voices in the community who are equally impassioned about design-forward, quality products and are committed to helping their neighbors move in this revolutionary direction. As you shop at Urban Ambiance for the first time (and hopefully return!), it's important to recognize that you are becoming part of a movement. Together we can change an industry which has always followed the status quo, while helping families who need it the most.
